UK Casino Club Terms and Conditions

These Terms and Conditions set out the rules that govern use of UK Casino Club. They explain the relationship between us and our users, and describe account responsibilities, payment and verification procedures, promotion rules, and how we handle disputes. By registering or using the site you accept these terms and any related policy documents that we make available in the account area.

Account responsibilities

Customers are responsible for maintaining the confidentiality of their account credentials and for any activity that occurs under their account. We require accurate, up-to-date personal information and may suspend or close accounts that contain false or incomplete details. You must not share login credentials or allow others to play on your account. We may request identity and address verification documents at any time before accepting deposits or processing withdrawals.

Eligibility requirements

Accounts are available only to persons who meet applicable legal age requirements in their province or territory and who are located in jurisdictions where online gambling is permitted. Only one account is allowed per person, household, device, or IP address. We reserve the right to refuse registration from restricted jurisdictions and to close accounts that do not meet our eligibility checks.

Acceptable platform use

Users must not attempt to manipulate games, exploit promotions, or use automated systems to interact with the site. Collusion, multi-accounting, and any form of fraud are strictly prohibited. Users must not attempt to circumvent geo-restrictions with VPNs or other technologies. We may restrict or suspend accounts suspected of misuse pending investigation, and we may forfeit funds where abuse is proven.

General bonus and promotion rules

Promotions are subject to specific terms shown on each offer. Unless stated otherwise, bonus funds are non-withdrawable until wagering requirements and any other conditions are met. Game contribution rates, maximum bet limits while wagering, expiry periods, and eligible payment methods will be specified in the promotion terms. We may alter, suspend, or withdraw promotions at our discretion and will endeavour to notify affected players where practical.

Deposits and withdrawals

Supported payment methods and limits are shown in the cashier. Minimum deposit amounts and any method-specific restrictions apply. Withdrawals are subject to verification checks and our standard processing times - pending periods may be applied while documents are reviewed. We do not accept third-party payments and may require proof of source of funds for larger transactions. Any fees from a player's bank or payment provider are the player’s responsibility.

Dispute resolution

If you have a complaint please contact customer support in the first instance so we can resolve it. If a dispute cannot be settled directly, we will provide information on any independent dispute resolution service we use. We handle claims and investigations in good faith and will keep a record of relevant communications and transaction history.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Continued use of your account after changes are posted constitutes acceptance of the revised terms. For any questions about these terms please contact our support team through the in-site help channels.